The truth behind First Capital Connect “Special Assistance”

The UK is one of the richest countries in the world; we live in a society where we have freedom of speech, where we are “free” to travel where we like when we like. Many people in 21 st Century Britain commute on the train and nearly everyone at some point will have travelled by train. The ease, the simplicity of hopping on a train whilst it takes you to your destination when you hop off again enjoy your destination for as long as you like before deciding which train to take home. That is, of course, unless you are disabled when the situation is very different. This blog post will focus on First Capital Connect as that is who I use most frequently but it could easily apply to any other rail company as the situation is the same across the rail network. What they tell you about special assistance They rail companies (in this instance First Capital Connect) tell you to ring their special assistance booking line 24 hours in advance and you will be guaranteed...